Returns & Exchanges
At Kingdom DTF, we strive for perfection in every print, but if you are not completely satisfied with your order, we offer a 30-day return policy for unused items. Please note that custom-printed transfers are non-refundable unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that the transfers remain flat and protected from moisture or debris during transit.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Refund or Credit
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.